Get Empowered: Using, Modifying, and Creating Report Methods | Tip #163, Setting Up Automatic Email Notifications

By March 4, 2020


Tip #163: Setting Up Automatic Email Notifications in Empower

Welcome back to Get Empowered! In the last Empower tip-of-the-week post for Empower Chromatography Data Software, we recapped the Empower Tips from 2019 and answered a few questions from subscribers (Tip #162).

In this week’s tip, we will learn about automatic notifications of an error by sending an email. We may also want to automate the emailing of a report for a critical result to someone. In both cases, the recipient is not logged into Empower but needs immediate notification of these activities.

Let’s get started.

CASE 1 | Notification of an Error

Step 1

From the ‘View’ menu in the Configuration Manager window select ‘System Policies’ (figure 1).

Figure 1

Figure 1

Step 2

On the ‘E-Mail’ tab select the ‘category’, the ‘type’, enter the ‘email address’, and check the ‘E-Mail’ box. Click ‘OK’ (figure 2). PLEASE NOTE: Anytime a system policy is changed, you need to log out of Empower and log back in for the change to take effect.

Figure 2

Figure 2

Step 3

Go to ‘All Programs’ > ‘Empower’ and select ‘Manage Waters Email Center’ (figure 3).

Figure 3

Figure 3

Step 4

Select the ‘Database’ from the drop-down list and set the frequency (Manage Email Center) for how often the system checks for new emails. Click ‘OK’ (figure 4).

Figure 4

Figure 4

Step 5

Go to ‘Control Panel’ > ‘All Control Panel Items’ and select ‘Administrative Tools’ (figure 5).

Figure 5

Figure 5

Step 6

Double click on ‘Services’ (figure 6).

Figure 6

Figure 6

Step 7

Scroll down to ‘WatersEmailService’ and make sure it is running. If not, right click and select ‘Start’ (figure 7).

Figure 7

Figure 7

 

Step 8

In this example, ‘george’ attempted to log in, failed and this automatically triggered an email to be sent (figure 8).

Figure 8

Figure 8

CASE 2 | Sending a Report

Step 1

Create an Export Method. On the ‘Report’ tab enter the email address of the recipient and select the ‘Report Method’ from the drop-down list (figure 9).

Figure 9

Figure 9

Step 2

There are a few ways to export a result: manually or automatically. In this case it is a ‘manual export’ (figure 10).

Figure 10

Figure 10

Step 3

The email is received with the attached PDF of the report (figure 11).

Figure 11

Figure 11

Step 4

Open the PDF to read the report (figure 12).

Figure 12

Figure 12

It’s that easy!

Final Note: This procedure can be followed using the QuickStart or Pro interface.

 

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Next week in Empower Tip #164 – Next week we will wrap up our series on Report Methods.

 

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Categories: Empower Tips