Kevin Wyndham: Focused on delivering benefit to customers For 60 years, Waters has been creating advanced analytical measurement tools for the most exacting scientific applications. Innovation and providing benefit are at the core of our… Read more >
Where does your service engineer turn if they need help? Meet Dipesh. He works in Waters’ Global Service Support (GSS) department in Wilmslow, UK. The team supports field service engineers, writes supporting documentation, and advises on service requirements for new products.
Meet Vicky, who joined Waters’ Customer Success Team about two years ago with 20 years of LC-MS experience. She specializes in clinical forensic and toxicological applications supporting customers in Northern Europe.
Meet Ian, an LC-MS system engineer based in the UK, who is responsible for system installs, service, and maintenance. Being a former Waters customer drives Ian’s approach to customer service and going the extra mile.
Michelle and her team are responsible for identifying high-demand assays and developing appropriate LC-MS solutions for use in toxicology.
Have you ever wondered what’s required to design, build, and support an LC-MS system? Meet Mark, who works on our Systems Evaluation team.
Tips for Making The Analytical Scientist’s Prized PowerList The Analytical Scientist magazine published its PowerList 2016 of the most influential women in the analytical sciences in October. Named to the list was Dr. Isabelle Francois, Business… Read more >
Well, you’ve made it this far, and I am guessing that you are coming back because I have provided some useful information to help you understand the differences and nuances of a binary versus a… Read more >
How to decide which chromatography system pump is right for you Well, you’ve made it this far and I am guessing that you are coming back because I have provided some useful information to help… Read more >
… A successful ASMS 2016! ASMS is definitely one of the highlights of our year and here at Waters we are only just recovering from this year’s event and, can you believe it, starting to… Read more >