Kevin Wyndham: Focused on delivering benefit to customers For 60 years, Waters has been creating advanced analytical measurement tools for the most exacting scientific applications. Innovation and providing benefit are at the core of our… Read more >
Where does your service engineer turn if they need help? Meet Dipesh. He works in Waters’ Global Service Support (GSS) department in Wilmslow, UK. The team supports field service engineers, writes supporting documentation, and advises on service requirements for new products.
The concept of integrated automation means that products designed for automation systems get a lot smarter – when you partner with your instrument vendor.
Meet Vicky, who joined Waters’ Customer Success Team about two years ago with 20 years of LC-MS experience. She specializes in clinical forensic and toxicological applications supporting customers in Northern Europe.
Meet Ian, an LC-MS system engineer based in the UK, who is responsible for system installs, service, and maintenance. Being a former Waters customer drives Ian’s approach to customer service and going the extra mile.
Michelle and her team are responsible for identifying high-demand assays and developing appropriate LC-MS solutions for use in toxicology.
Have you ever wondered what’s required to design, build, and support an LC-MS system? Meet Mark, who works on our Systems Evaluation team.
In our recently released primer, “Beginner’s Guide to Ultra-Performance Convergence Chromatography,” also known to laboratories as UPC2, we highlight many aspects of CO2-based chromatography and focus on its three major analytical advantages: Simplicity, speed, and
Tips for Making The Analytical Scientist’s Prized PowerList The Analytical Scientist magazine published its PowerList 2016 of the most influential women in the analytical sciences in October. Named to the list was Dr. Isabelle Francois, Business… Read more >
Like the black panther, are analytical scientists going extinct? In a presidential election year, we are reminded of the many tough choices we face—Democrats or Republicans, plastic or paper, ketchup or mustard, soccer or football.… Read more >